Turf Nerd Terms of Service
Free Service Calls
If you have a question or concern about your lawn within 30 days of an application, call us to come out for a free consultation. If we made a mistake we will correct it at no charge to you.
Payment Terms
Services will be invoiced upon completion of each service. Payments are due upon receipt. Net 15 days.
Late Fees and Collection Fees
Service charges of 2.0% per month begin after 15 days. Accounts 45 days past due are considered in default. If an account goes into default, service will be suspended, a collection fee of $35.00 will be added to the account and interest will continue to accrue. If credit bureau reporting and or legal action is required to collect debt, all court and attorney fees will be added to the balance of the account.
Sales Tax
Quoted prices preclude applicable sales tax. Sales tax may change at any time in accordance with The State of Ohio Department of Taxation.
Continuing Service
Our lawn care services continue from season to season and year to year. We will send you a notice before our first visit to notify you of any changes in service. Please call or email our office to make a change in your service.
Cancellation
You can cancel at any time for any reason. Balance of any unpaid services will be due according to Payment Terms.
Pre-payment Refunds
If you cancel service prior to all pre-paid services being rendered you will be refunded the balance. If you received a pre-payment discount, the discount will be forfeited and prorated out of your remaining balance and a refund will be submitted after deductions for services rendered.
Call or Email First
If you need us to notify you before a visit we will call or email you before we come out for an additional fee of $3.00 per visit.
Fuel and Product Surcharge
Do to fluctuating fuel and product prices. We reserve the right to add a fuel/product surcharge based on a significant increase of fuel or product. This will not exceed 8% of your regular service charge without submission of a new proposal for your approval.
Substitutions
Due to the needs of your lawn, product availability, weather and environmental conditions, we may substitute or alter an application as needed.
If you have a question or concern about your lawn within 30 days of an application, call us to come out for a free consultation. If we made a mistake we will correct it at no charge to you.
Payment Terms
Services will be invoiced upon completion of each service. Payments are due upon receipt. Net 15 days.
Late Fees and Collection Fees
Service charges of 2.0% per month begin after 15 days. Accounts 45 days past due are considered in default. If an account goes into default, service will be suspended, a collection fee of $35.00 will be added to the account and interest will continue to accrue. If credit bureau reporting and or legal action is required to collect debt, all court and attorney fees will be added to the balance of the account.
Sales Tax
Quoted prices preclude applicable sales tax. Sales tax may change at any time in accordance with The State of Ohio Department of Taxation.
Continuing Service
Our lawn care services continue from season to season and year to year. We will send you a notice before our first visit to notify you of any changes in service. Please call or email our office to make a change in your service.
Cancellation
You can cancel at any time for any reason. Balance of any unpaid services will be due according to Payment Terms.
Pre-payment Refunds
If you cancel service prior to all pre-paid services being rendered you will be refunded the balance. If you received a pre-payment discount, the discount will be forfeited and prorated out of your remaining balance and a refund will be submitted after deductions for services rendered.
Call or Email First
If you need us to notify you before a visit we will call or email you before we come out for an additional fee of $3.00 per visit.
Fuel and Product Surcharge
Do to fluctuating fuel and product prices. We reserve the right to add a fuel/product surcharge based on a significant increase of fuel or product. This will not exceed 8% of your regular service charge without submission of a new proposal for your approval.
Substitutions
Due to the needs of your lawn, product availability, weather and environmental conditions, we may substitute or alter an application as needed.
Turf Nerd Lawn Care is dedicated to providing outstanding customer service.